Customer Service

You must be a registered user and approved Partner to place an order.To find out how you can become a wholesale Partner contact us directly at partners@givensandcompany.com. We will e-mail you our Drop Ship Partner application.

This is a wholesale site selling drop ship gift baskets. If you are a retail customer, please visit our sister site California Delicious where you can find the same gift baskets and more.

  If you are a registered user and having problems (e.g. forgot your password), please contact us at customerservice@givensandcompany.com for help.


To Place an Order Online:

Step 1.  Login to your account with us here. Choose your item, enter the quantity and click Add to Cart. Repeat until you are finished shopping and click Proceed to Checkout.

Step 2. Enter your Shipping Address and click Save this Address.

Step 3. Choose the correct shipping address from the pull-down menu and click Continue. (All of your shipping addresses will be stored here for future use).

Step 4. Choose shipping method and ship date and click Continue. (This is the date the package will be shipped out, not delivered).

Step 5. Enter the gift message and click Continue.

Step 6. Enter your credit card information and click Review Order.

Step 7. Review your order and click Place Order.

You will receive an email confirmation immediately. If you do not see this in your inbox, please check your spam folder.


To Place an Order via Email:

Orders may be emailed to us at orders@givensandcompany.com

Multiple Recipient Orders:

For orders with multiple recipients and various addresses, you can click here and download an Excel template to enter your gift information. The template allows you to varying items, quantities, and gift messages for each recipient on your list. Please email the completed spreadsheet to orders@givensandcompany.com.


Payment Options:

By Credit Card:

 Givens & Company accepts payment through all major credit cards including Visa, MasterCard, American Express, and Discover.

For any billing inquiries, please contact us at partners@givensandcompany.com